Frequently Asked Questions

I am interested in purchasing your products, but I need to know your warranty policy and duration?

We at Baby Dream are proud to be the store that offers a free warranty for 6 months from the date of purchase. After this period, any defects can be repaired at a competitive price, as a token of appreciation to our valued customers.

I would like to purchase your products but I need to know if you have spare parts available?

We are pleased to hear from you. Thank God, Baby Dream is a specialized store that sells baby strollers and accessories. We offer a 6-month warranty and spare parts for all strollers.

What makes Baby Dream products special?

Baby Dream offers the finest products from factories with a long history in the manufacture of baby strollers and accessories. We ensure that our selections ensure quality and durability in the products, in addition to being flexible and practical for transportation. We also consider the beauty of the design and the luxury of the details to achieve your aspirations.

Will other products be available on the site?

We always strive to provide our customers with something unique and distinctive. We work to provide distinguished products that meet family aspirations, ensure children's safety, and provide comfort for parents, including high-quality, efficient products at competitive prices.

If some parts of the product are damaged, what is the correct action in this case?

You can contact customer service on the number ………………… or email …………

The matter will be processed flexibly and quickly.

I purchased a product from your store, but it arrived in poor condition. What is the correct course of action?

We regret this. You can contact us via the Contact Us icon and send us your basic information. Customer service will contact you and process the matter. If the product is found to be in poor condition, the store will bear the costs of replacement, return, or maintenance.